Privacy Policy

1. Introduction

UnikaBiz ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website unikabiz.com or use our services.

By using our website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Name and contact information (email address, phone number, mailing address)
• Company information (company name, size, industry)
• Payment information (processed securely through third-party payment processors)
• Communication preferences
• Information provided in forms, surveys, or consultations

2.2 Usage Information

We automatically collect certain information when you visit our website:

• IP address and device information
• Browser type and operating system
• Pages visited and time spent on each page
• Referring website addresses
• Other diagnostic data

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and enhance user experience. You can control cookie settings through your browser preferences.

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide and maintain our services
• To process transactions and send related information
• To communicate with you about services, updates, and promotional offers
• To respond to your comments, questions, and customer service requests
• To improve our website and services
• To monitor and analyze usage patterns and trends
• To detect, prevent, and address technical issues
• To comply with legal obligations

4. Legal Basis for Processing (GDPR)

If you are from the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the specific context:

• Consent: You have given us permission to process your personal information for specific purposes
• Contract: Processing is necessary for the performance of a contract with you
• Legitimate Interests: Processing is necessary for our legitimate business interests
• Legal Obligations: Processing is necessary to comply with the law

5. Data Sharing and Disclosure

We may share your information in the following situations:

5.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.

5.2 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for data transmission
• Regular security assessments and updates
• Access controls and authentication procedures
• Employee training on data protection
• Secure data storage and backup procedures

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

7.1 Access and Portability

You have the right to request access to the personal information we hold about you and receive it in a portable format.

7.2 Correction

You have the right to request that we correct any inaccurate or incomplete personal information.

7.3 Deletion

You have the right to request that we delete your personal information, subject to certain exceptions.

7.4 Objection and Restriction

You have the right to object to or request restriction of the processing of your personal information.

7.5 Withdraw Consent

Where we rely on consent to process your personal information, you have the right to withdraw that consent at any time.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. The retention period depends on:

• The nature of the data
• The purposes for processing
• Legal and regulatory requirements
• Statute of limitations periods

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information.

11. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

12. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information we collect, use, disclose, and sell
• The right to request deletion of your personal information
• The right to opt-out of the sale of your personal information
• The right to non-discrimination for exercising your privacy rights

13. Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.